JOB PURPOSE

A Transport and Logistics company is seeking to recruit a Branch Manager. The ideal candidate will be responsible for driving sales growth by focusing on maximizing market penetration and profitability. Generate business, achieve targets and managing all business and administration aspects related to a branch office including but not limited to Operations, sales, quality, credit / collections and costs.

KEY ACCOUNTABILITIES

• Set the branch office goals, operational plan and budget in coordination with the Country Manager.
• Ensure adherence to the corporate image, culture, and operations standards related to the branch.
• Coordinate with the station HR to recruit talented employees.
• Ensure proper training to all staff in the branch to enable the staff to conform to all Company standards.
• Controlling the branch costs in general and abide with budget constrains
• Report to the Country Manager on the status of the office, employees, clients, and compare that with the set plans and budgets.
• Ensure proper customer service to clients.
• Follow up on all customer requests and ensure resolution of any pending problem.
• Ensure that all the branch clients’ accounts are reconciled, and dues collected on time as per the guidelines set by the Country accounts manager.
• Control the expenses and overheads of the branch.
• Visit customers to enhance relationships and explore new business opportunities.
• Achieve the set budget & Targets.

Basic/Job Reqquirements