Share commercial & technical insights at cluster level.
Deliver cluster level network NPS, CA target, CSSR, CDR, MOS, Dl & UL throughput targets and managing customer complaints.
Manage and coordinate physical optimization of 2G/3G/4g/5G infrastructure.
Ensure soft Parameter testing & alignment, feature test & deployment, neighbor management and best practice documentation.
Analyze statistical KPI trends, DT analysis and carry out remedial actions to resolve emerging quality issues.
Trigger replan of 2G/3G/4G/5G technologies in accordance with the agreed capacity, quality and coverage indicators.
Continuous Monitoring of cluster level statistical and Benchmark drive test KPI’s and Trigger corrective optimization plans and manage implementation to completion.
Ensure all physical changes are updated on ATOLL database. Perform routine audit on sites. Maintain standards 4G/3G/2G parameter rules on all radio database parameters;
Manage Network NPS within cluster by customer complaints prioritization solution provision.
Identify existing or potential E2E bottlenecks in the mobile network and resolve or escalate to stakeholder for resolution.
Generate potential site nominals within cluster in collaboration with commercial teams.
Automate routine tasks.
Qualifications
University Degree in Electrical and Electronics Engineering with a bias in Telecomm.
Undergraduate degree in either Electrical, Telecommunications Engineering or equivalent from a reputable institution;
1 year telecommunications experience in GSM related field;
