Job Ref: JLIL091

Position: Servicing Officer

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, General and Medical Insurance. Today, Jubilee is the number one insurer in East Africa with over 450,000 clients. Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi and Mauritius. It is the only ISO certified insurance group listed on the three East Africa stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange. Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AA- in Kenya and Uganda, and an A+ in Tanzania. For more information, visit www.JubileeInsurance.com. We currently have an exciting career opportunity for Servicing Officer within Jubilee Life Insurance Limited. The position holder will report to the Assistant Manager – Servicing & Client Relations and will be based at Head office in Nairobi.
Role Purpose
The role holder will be responsible for servicing of Corporate Life clients with the main aim of retention of existing
business and growth of new business.
Main Responsibilities
1) Providing excellent service to customers within the Group Life Business and building relationships with new & existing clients
2) Supporting Group Life Scheme renewals as well as premium collection and allocation
3) Preparation and follow up of relevant annual Renewal costing schedules, ensuring at least all schemes are retained as per the set plan/limit.
4) Compiling data on Group Life management key figures
5) Ensuring maintenance of accurate records pertaining to the business
6) Quotations processing & follow up and Policy document preparation
7) Responsible for new business onboarding.
8) Implementing projects relating to Group Life business aimed at improving efficiency and accuracy
9) Any other responsibility as may be assigned by supervisor or management from time to time
Key Competencies
1) Visionary Leadership
2) Entrepreneur Spirit
3) Market Awareness
4) Customer Focus
5) Continuous Innovation
6) Ownership & Commitment
Qualifications
1) Bachelor’s degree in Commerce, Insurance, Actuarial Science, or any other related field.
2) Progress in ACII/IIK
Relevant Experience
1) A minimum of 3 years of experience in a similar role.

How to apply
If you are qualified and seeking an exciting new challenge, please apply via [email protected] quoting the Job Reference Number and Position by 5th September 2022.