About the Role
HFC Limited, an integrated property and financial solutions provider has an exciting opportunity in our Customer Experience Department. We are seeking for talented, dynamic, self-driven and results oriented individual who is committed to performance excellence and participating in our growth strategy.
Reporting To: Team Leader, Call Centre
Overall Job Purpose
The Call Centre Officer will be responsible for providing a first line support to service and resolution to bank customer queries through the allocated support lines on call as well as respond to queries via email, social media and letters while ensuring that all the processes and procedures are adhered to.
Principle Accountabilities
Minimum Qualifications, Knowledge, and Experience
Key Competencies and Skills
How to apply
Application documents (CV and Certificates) must be emailed to: [email protected]