Gross Salary: Kshs 80k – 100k,  

Our client in the E-Commerce industry seek to hire an Operation Manager who will be responsible for enhancing and expanding operational procedure systems, business processes, management reporting, client management, campaign monitoring, analysis and reporting, supervisory responsibilities in compliance with company policies, management of staff, productivity, and maintaining quality control. 

Key Responsibilities:

• Enhance current operational management systems and businesses processes.
• Conduct budget reviews and report cost plans to upper management.
• Managing a wide pool of influencers, assisting the leadership in formulating monthly, quarterly, and annual company budgets,
• Co-creating and enforcing company processes and policies in line with the goals of the company.
• Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
• Manage, coordinate, track and report on influencer marketing campaigns for different clients.
• Build and maintain a healthy relationship with influencers, clients, partners, and vendors.
• Prepare and present comprehensive campaign reports to clients and senior management.
• Manage company vendors/suppliers, ensure timely completion of work, deliverables, and payments.
• Assist in shortlisting and interviewing for open roles, talent management, training of staff, and employee motivation and rewards procedures.
• Promote a positive work environment. 

Key Skills and Qualifications

• Bachelor’s Degree in Operations Management, Business Administration, BCom, or any other business-related field.
• Minimum 5 years of experience working as an Operations Manager (Agency ,Digital Marketing firm or start-up experience is desirable).
• Strong budget development and oversight skills.
• Demonstrated leadership skills.
• Excellent communication, interpersonal, analytical, and presentation skills.
• Excellent people management and conflict-resolution skills.
• Independent thinker with an ability to make tough decisions as well as mitigate potential risks and arising crises.
• Unquestionable integrity, trustworthiness, and reliability.

How to Apply

If you are up to the challenge and possess the necessary qualification and experience, send your CV and a Cover letter stating relevant experience only quoting the job title on the email subject 

(Operations Manager E- Commerce) to [email protected] by 26th August 2022.