The technology assurance analysts are responsible for evaluating, testing, and validating IT processes, procedures, and controls across IT departments and in the solution development pipeline. They should have the ability to quickly assess and understand the functions and objectives of each IT unit as well as the risks, key controls, processes, and SOPs.

The technology assurance analysts will also support the first-line teams to remediate the identified gaps and improve their processes and control environments. They will execute the designed technology assessment plans and report to the technology assurance manager.

Job Responsibilities/ Accountabilities:

• Support in the development of comprehensive assessment plans and checklists for IT controls and PnPs (policies, processes, and standard operating procedures)
• Assessment of the design and operating effectiveness of IT controls as implemented in the process and standard operating procedures across IT units
• Assessment of conformance and adherence to IT and IS PnPs (policies, processes, and standard operating procedures)
• Benchmarking IT and IS processes and standard operating procedures against ISO standards i.e., ISO 27001 and ISO 20000
• As a result of the assurance work, identifying gaps in control design and implementation, policy process and SOP gaps
• Developing remediation plans for control and PnP gaps and supporting first-line IT teams in implementation
• Provide timely progress reports for assigned tasks/projects and support the monthly, quarterly, and annual management and Board level reporting.

Qualifications

Key Critical Competencies:

• A high degree of professionalism and personal integrity
• Be a team leader and integrator with good technical skills
• Demonstrated ability to work in an agile workplace and effectively balance multiple responsibilities
• Ability to work with a high degree of independence
• Good understanding of IT controls and technology assurance frameworks
• Working knowledge of cloud-based platforms such as MS Azure and AWS
• Strong knowledge and understanding of the SDLC process, DevOps, and Agile methods
• Understanding of key internal controls and risk management frameworks

Academic Qualifications and Competencies:

• At least 2 years of experience in Information Technology in the fields of Technology assurance, IT / IS Audit and/or Software Quality Assurance
• A university degree in Computer Science, Information Technology, and/or related field
• Recognized professional certification relevant to technology assurance e.g., CISA, CISM, CSQA, ISTQB etc.
• Specific experience working with enterprise cloud-based solutions such as MS Azure, AWS, etc.
• Preferred – ITIL or ISO 20000 certification
• Preferred – Experience in working in a banking environment will be an added advantage