They should have the ability to quickly assess and understand the functions and objectives of each IT unit as well as the risks, key controls, processes, and SOPs.

A key distinction for this role will be the involvement of the technology assurance manager in not only assessing control and process gaps, but also supporting the first-line teams to remediate the identified gaps and improve their processes.

Job Responsibilities/ Accountabilities:

• Developing comprehensive assessment plans and checklists for IT controls and PnPs (policies, processes, and standard operating procedures)
• Assessment of the design and operating effectiveness of IT controls as implemented in the process and standard operating procedures across IT units
• Assessment of conformance and adherence to IT and IS PnPs (policies, processes, and standard operating procedures)
• Benchmarking IT and IS processes and standard operating procedures against ISO standards i.e., ISO 27001 and ISO 20000
• As a result of the assurance work, identifying gaps in control design and implementation, policy process and SOP gaps
• Developing remediation plans for control and PnP gaps and supporting first-line IT teams in implementation
• Developing an effective technology assurance training program, including appropriate introductory training for new employees as well as ongoing training for all staff and managers
• Manage immediate reports to ensure unit objectives and KPIs are met in a timely manner
• Provide timely progress reports for assigned tasks/projects and support the monthly, quarterly, and annual management and Board level reporting.

Qualifications

Key Critical Competencies:

• A high degree of professionalism and personal integrity
• Be a team leader and integrator with good management skills
• Demonstrated ability to work in an agile workplace and effectively balance multiple responsibilities
• Ability to work with a high degree of independence
• Good understanding of IT controls and technology assurance frameworks
• Working knowledge of cloud-based platforms such as MS Azure and AWS
• Strong knowledge and understanding of the SDLC process, DevOps, and Agile methods
• Understanding of key internal controls and risk management frameworks

Academic Qualifications and Competencies:

• At least 3 years of experience in Information Technology in the fields of Technology assurance, IT / IS Audit and/or Software Quality Assurance with a minimum of 1 year in a management role
• A university degree in Computer Science, Information Technology, and/or related field
• Recognized professional certification relevant to technology assurance e.g., CISA, CISM, CSQA, ISTQB etc.
• Specific experience working with enterprise cloud-based solutions such as MS Azure, AWS, etc.
• Preferred – ITIL or ISO 20000 certification
• Preferred – Experience in working in a banking environment will be an added advantage