As a Merchandiser, Club you will be responsible for ensuring in-store execution in all KOKO Club stores. This includes daily stock takes and reconciliation or as advised by your Manager, Merchandising in agent shops in line with Perfect Store 1 Pager. This will include stocking shelves, arranging and maintaining product displays, pricing products, and daily stock taking and reconciliation.
Responsibilities
- Ensuring that Club agent shops and shelves are stocked with the right types and quantities of products.
- Ensuring Club products are arranged, displayed, and priced according to the set guidelines and standards.
- Maintain store shelves by removing outdated or damaged products.
- Monitor agent shops inventory based on sales and input.
- Conduct daily stock take and reconciliation.
- Provide accurate reports of stocking and reconciliation.
- Communicate openly and honestly with KOKO stakeholders.
- Build, manage, and maintain strong, positive customer/agent relationships.
- Escalate customer and agent queries or issues to management as appropriate.