Title: Waiters & Waitresses-Naivasha

Reporting to: Supervisor

Industry: High End Restaurant and Eatery.

Location: Naivasha

Number of Positions: 30 Positions

Gross Salary: KES. 20,000/=

Job Purpose: You will be tasked with providing our guests with excellent dining experience by serving them with food and beverage in a courteous and a professional manner as set out by our company.

Client Description: Our client is a renowned restaurant chain that has been in existence in 2008. They have since set out to bring to life a series of high-quality restaurants that offer not only delicious food and exceptional service, but unparalleled ambience too. Today, they have over 40 stores across Nairobi, and are one of the only brands to achieve ‘Superbrand’ status in East Africa. More than a restaurant, it’s a lifestyle and a social hub in the buzzing capital of Kenya. They are firm believers that dining is about so much more than food. They combine inspirational spaces, quality products, and a sense of community to give you the full experience.

Key Roles & Responsibilities

• Serve food and drinks order.

• Provide excellent customer service to guests.

• Welcoming guests and escorting them to their tables.

• Present the menu to the guests and provide detailed information especially on ingredients, or potential food allergies.

• Offer menu recommendations upon request from the guest(s).

• Inform guests on special offers.

• Up-sell additional products.

• Take accurate food and drinks order using the captain order and POS ordering software.

• Prepare mis-en-place before the start of the shift by Arranging the waiter/waitress’ work station, including serviettes, cutlery, salt and pepper shakers, tabasco, ketchup bottles, tooth pick holders etc.

• Arrange table settings and maintain a tidy and clean dining area.

• Deliver checks and collect bill payments.

• Carry dirty plates, glasses, and silverware to the kitchen for cleaning.

• Meet with other restaurant staff to review daily specials, changes on the menu and service specifications for reservations.

• Ensure that opening and closing duties are done in a timely manner.

• Report working as per the allocated shift.

• Any other duties assigned from time to time.

Required Skills & Qualifications

• Certificate in food and beverage sales and service.

• Hospitality experience of at least 1 year in a busy environment.

Competencies & Interpersonal Skills

• Excellent customer service skills

• Good communication and listening skills.

• Good interpersonal skills

• Ability to work well and remain calm under pressure.

• Interest in food and drinks.

• High standards of personal hygiene and personal grooming.

• Ability to multitask.
  

How to apply

Visit:https://www.careers-page.com/gaprecruitment/job/QW343896/apply