The Position: 

Reporting to the Head, Partnerships and New Ventures, under the Digital Financial Services Division. The purpose of this role is identifying, qualifying, and onboarding new strategic partners and focussing efforts on onboarding aggregators, payment gateways, merchants not in KCB ecosystem whilst understanding partner needs and aligning digital financial services solutions to the requirements of the acquired Agencies/Institutions/business.

Key Responsibilities:

• Lead Generation of new Partners.
• Facilitate cashless transacting for payments and collections.
• Rollout and management of digital payment partners through acquisition of partners on the digital financial services platform.
• Preparation and signing of contractual agreements with Partners and driving pipeline to market and growth.
• Monitoring and evaluation of the business model for optimum revenue generation.
• Relationship building with the partner ecosystem.
• Risk analysis and Management.
• Execute operational excellence, cost management, and monitor compliance to internal policies and regulatory requirements.
• Champion customer service and implementation of quality service delivery standards.
• Responsible for gathering market intelligence to bring in quality partnerships and solutions to the Bank.
• Facilitate/Ensure organizations and its agencies are continuously trained in order to upskill them on product and service offering.

The Person:

For the above position, the successful applicant should have the following:

• A Bachelor’s degree preferably in Commerce, Computer Science; Technology or related field.
• At least five years’ experience leading digital partners and aggregators in mobile wallets and fintech platforms.
• Experience in the delivery of fintech customer value management.
• Experience working in a high growth environment.
• Experience in Project Management and Relationship Management.