Duties/Responsibilities:

• Carry out configuration and set-up of Windows 10 operating system and other computer programs at the Center.
• Carry out preventive maintenance of laptops and desktops for computers.
• Assist in user support within the Center.
• Conduct regular updates of ICT inventory, cable management /machine arrangement.

Qualifications, experience, and skills:

• Bachelor’s degree in Software Engineering, Computer Science or Information Technology; should have graduated in the last six (6) months.
• Proficiency in Windows 10 and Microsoft Office applications.
• Good knowledge of various network concepts and hardware troubleshooting skills.
• Excellent customer service skills.