ROLE SUMMARY.
Springboard Capital Ltd is seeking to hire Relationship Officers reporting to the Business Development Manager.
RESPONSIBILITIES.
1. Grow a healthy loan portfolio by developing an excellent and complete understanding of the company’s products and services.
2. Develop a base for long-term sources of clients through referrals, telephone canvassing, face-to-face, cold calling on business owners/decision-makers, emails, and networking to manage and grow the loan portfolio.
3. Monitor, analyze and review customer retention data and use findings to improve prospect targeting and conversion to customers.
4. Respond to client inquiries regarding applications for credit and credit transactions.
5. Generate customer feedback on loan applications.
6. Undertake business and home visits to validate applications.
7. Undertake timely valuation renewals after contract expiry.
8. Prepare and submit timely reports and information for decision-making.
DESIRED SKILLS AND QUALIFICATIONS.
1. Holder of a bachelor's Degree in Business Related courses from a recognized institution.
2. At least 3 years of working experience in a credit-related role in the financial industry.
3. Professional Banking qualification will be an added advantage.
4. Proficiency in ICT with strong MS Office and internet ability.
KEY COMPETENCIES
1. Ability to interact effectively with all levels of Management and Stakeholders from varied backgrounds.
2. Strong analytical thinking and financial reporting skills.
3. Communication and interpersonal skills.
4. Planning and organization skills.
How to apply
Interested persons with required skills and qualifications, should submit their resumes to: [email protected]