Duties and responsibilities of the officer entail;

  • Implementing of quality assurance and risk management strategies, policies and procedures to ensure achievement of objectives;
  • Carrying out risk assessments for various processes in the Institute;
  • Champion monthly review of controls and report on effectiveness of the controls;
  • Monitoring adherence to quality systems and comply with brand standards, governmental controls and ISO quality standards and maintaining requisite documents;
  • Implementing Quality Systems;
  • To ensure that only products that meet the company’s quality standards are produced and delivered to customers;
  • Providing timely feedback on potential quality deviation and providing support for rectification of anomaly;
  • Assist to roll-out risk awareness initiatives;
  • Obtain and consolidate the various risk and compliance reports from the various departments/units to ensure proper documentation;
  • Updating Directorate/Departmental and corporate risk registers;
  • Assist with administrative aspects of the risk and compliance unit;
  • Work with external parties to investigate and provide evidence where a breach of controls has been identified;
  • Develop and monitor due diligence procedures and KYC documentation that will be used for on boarding of business partners;
  • Defining quality procedures in conjunction with operational and technical staff,
  • Maintaining controls and documentation procedures and policies;
  • Implementing annual quality assurance and enterprise risk management plan;
  • Carrying out quarterly routine awareness programs to management on risk management;
  • Carrying out quarterly audits to ensure compliance with ISO procedures;
  • Conducting and scheduling effective training for staff in regard to quality management systems and risk management;
  • Preparing of reports for each quality assurance and risk management assignment to risk/process owners; and
  • Monitoring implementation of agreed risk management mitigation measures with risk/process owners.

Requirements for Appointment/Person Specification

For appointment to this grade, a candidate must have: -

  • Bachelor’s degree in Social Science such as Finance, Economics, Information Technology, Business Information Technology, Statistics, Business Studies, Project Management, Social Sciences, Natural Sciences or its equivalent qualification from a recognized institution;
  • Professional certification in risk management;
  • At least 3 years experience in designing, documenting and implementing risk management systems is an added advantage;
  • Proficient in computer applications;
  • Meets the requirements of Chapter 6 of the Constitution;
  • Ability to analyze data and identify trends and patterns; and
  • Ability to adhere to a code of ethical conduct;
  • Attention to detail.

Key Competencies and skills

  • Knowledge of different quality management systems eg. ISO Standards;
  • Good problem-solving skills;
  • Proven ability to manage multiple tasks simultaneously;
  • Risk assessment skills;
  • Compliance management;
  • Ability to work to deadlines and targets, can prioritize tasks under pressure;
  • Communication skills;
  • Report writing skills;
  • Interpersonal skills;
  • Organizational skills; and
  • Team building.

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